Last updated: 15 May 2026
For students
General questions, feature requests, bug reports, or feedback on a specific mock — email hello@caverse.in.
For refund & billing
Email hello@caverse.in with subject Refund request — <your plan> and include your Razorpay payment ID. Full rules on the Refund & Cancellation Policy page.
For privacy / data requests
Use subject DPDP request when emailing us. Our Grievance Officer is listed on the Privacy Policy page. We respond within 30 days as required by the DPDP Act 2023.
For institutions / partnerships
If you run a coaching institute, college, or CA firm and want bulk access for your students or articles, email hello@caverse.in with subject Partnership. We’ll come back with bulk pricing and a co-branded option.
Company information
| Legal entity | TwoCoreX (OPC) Pvt Ltd |
|---|---|
| Type | One-Person Company under the Companies Act, 2013 |
| Product | CAVerse — caverse.in |
| hello@caverse.in | |
| Registered office | Mumbai, Maharashtra, India |
| Director & Grievance Officer | Smit Bhoir |
Full registered address available on request — email us for the deed.
Response times
- Refunds & payment issues: within 1 business day.
- Bug reports: acknowledged within 1 business day; fixed depending on severity.
- Feature requests / general: within 2 business days.
- DPDP / data requests: within 30 days as required by law.
Things we do NOT do over email
We never ask for your Google password, OTP, UPI PIN, card CVV, or any payment credentials over email. Razorpay and Google handle authentication and payment directly. If you receive such a request claiming to be from CAVerse, it’s a scam — please report it to us at the email above.