CV

SET D · Core

LTV/CAC Ratio

Healthy ≥3.0; viable ≥2.0; troubled <2.0. Payback period = CAC / monthly contribution.

Formula / Rule

LTV = ARPU × Gross margin × (1 / churn rate); LTV/CAC ≥ 3 = healthy

Memory aid

Three-to-one or rethink the funnel.

⚠ Most common mistake

Using gross revenue instead of gross margin in LTV.

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